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Frequently Asked Questions

Account - How do I update my billing information?

To update your billing information, you must first ensure you are logged into your account. Without logging in, you won’t have access to the necessary features to make changes to your billing details. This step is crucial to maintain the security and privacy of your account information.

Once logged in, navigate to the Manage Subscriptions menu. You can find this option both on the dashboard and in the top menu. This section is specifically designed to handle all subscription-related tasks, including updating your billing information. Click on the Manage Subscriptions link to proceed to the billing details section.

In the billing details section, you can edit your current billing information. Update any necessary fields such as credit card number, expiration date, billing address, and other relevant details. Make sure all the information is accurate and up-to-date. After making the changes, save the updated information to ensure your future payments are processed correctly. Keeping your billing information current helps prevent any interruptions in your subscription services. For any issues or further assistance, contact customer support.

About Us

Klinck & Samuels is a consultancy in the health sector in health law, ethics and health policy. K&S has experience in medical scheme matters, having made submissions and argued many cases at medical schemes and at the Council for Medical Schemes.

It also has extensive experience in matters relating to healthcare professionals and their practices, medicines, medical devices and health facilities.

Contact Us

41 Church Street
Westcliff
Hermanus
7200

Phone: +27 (0)71 607 2752
Email: medicalschemes@klincksamuels.co.za
Email: videos@klincksamuels.co.za