Privacy Policy

Definitions and application

1. Words and phrases used in this Policy have the same meaning as in our Terms and Condition, unless the contrary is clear from the context. 
2. This Policy forms part of the Terms and Conditions of the website. 

Introduction

3. We recognise the importance of protecting your privacy in respect of your personal information (as this phrase is defined in the POPI Act) collected by us when you use this Website and the Services.
4. We will take appropriate and reasonable technical and organisational measures to prevent unauthorised access to, or disclosure of your personal information, as an authorised user of the Website and the Services. We will also ensure that all staff members, contractors and service providers, and any Operator, should we appoint one, working with your personal information, adhere to the provisions of the POPI Act. 
5. Where there are reasonable grounds to believe that your personal information has been accessed or acquired by any unauthorised person, we will notify you and the Information Regulator which is appointed in terms of the POPI Act. We will delay notifying you of the unauthorised access or acquisition of your personal information if a public body responsible for detection, prevention or investigation of offences or the Information Regulator informs us that notifying you will impede a criminal investigation. When we notify you of the compromise to the security of your personal information we will provide you with sufficient information to allow you to take protective measures against the potential consequences of the compromise and comply with any direction issued by the Information Regulator.

Your agreement in relation to your personal information

6. By registering, logging in and/or by using this Website and/or the Services and/or the Website Content:
   1. You agree to the terms and conditions set out in this Privacy Policy. If you do not agree with this Privacy Policy, please do not continue to use the Website and/or the Services, and do not Subscribe to the Services; and
   2. You agree that we may "collect, collate, process and/or store" your personal information (as this term is defined in the POPI Act) ("Process") for, amongst other things:
      1. the purposes of providing you with access to the Services, Website and the Website Content, to the extent and for the duration as subscribed; and 
      2. for any of the purposes listed below.
7. We reserve the right to vary the terms of this Privacy Policy. 
8. It is your responsibility to familiarise yourself with the most recent version of this Privacy Policy each time you access the Website. 

What types of personal information do we Process?

9. For registration:
   1. Your name & surname;
   2. Your email address.
10. For subscription to access the rulings and summaries, which requires registration, as well as the use of Payfast or the provision of details to enable us to invoice you and to record and store such information as is required by tax legislation:
    1. Your name & surname;
    2. Your company;
    3. Address;
    4. Province and country
    5. Telephone number
11. For receiving the newsletter:
    1. Your name and surname;
    2. Your email address
12. For queries or support:
    1. Your name and surname;
    2. Your email address;
    3. Details of your query.
13. We will limit the types of personal information we Process to only that to which you consent and which is necessary for our legitimate business interests.
14. The use of Payfast is subject to their Privacy Policy, available here: https://payfast.io/privacy-policy/

When will we Process your personal information?

15. Personal information may be Processed by us in several ways, including, when:
    1. you register to make use and when you make use of the Services on the Website and application by logging in;
    2. we receive payment information from Payfast or the respective banks and yourself in relation to payment for subscription;
    3. we receive queries or support requests and deal with those;
    4. we administer and manage the Website, subscriptions and all aspects related thereto; 
    5. we send out Newsletters and Alerts;
    6. you cancel your registration and/or your subscription. 

16. You acknowledge and agree that all personal information Processed by us may be stored by us and used for any of the purposes listed in this Privacy Policy. 

How do we Use your personal information?

17. We may use your personal information:
    1. to render the Services to you;
    2. to ensure the operation of the Website;
    3. to verify your identity on the Website;
    4. for security, financial, administrative and legal purposes;
    5. for customer relations; and
    6. for helping us in any future dealings with you. 

Sharing of your personal information

18. We will not disclose any of your personal information to third parties, except when we have your written permission to do so or where we are required to do so in terms of law.
19. No de-identified or aggregate personal information will be shared. 
20. No transborder data transfers of your personal information will be undertaken. 
21. Operator: This is where we engage service providers to process your personal data for the purposes described in this privacy policy. When we engage an Operator, such providers or suppliers process the data only on our behalf, according to our instructions, under our control and in accordance with this privacy policy.
22. We will however have to disclose information where government and law enforcement agencies requires disclosure, or where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the Website Terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

Your rights

23. Important to note: You agree to- and understand: The exercise of some of the rights afforded to you, such as withdrawal of consent to process the information, withdrawal of permission to process for financial purposes, deletion of all or some personal information, etc. will result in the termination of subscription, and/or newsletter and/or registration services to you. This is as the processing of your personal information is a necessary component of the Services.
24. You have the right to request that we correct, destroy or delete any of your personal information that we have Processed in accordance with these Terms. The personal information that you may request us to correct, destroy or delete is personal information that has been Processed in accordance with these Terms that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or that we are no longer authorised to retain.
25. You have the right to withdraw your consent for us to Process your personal information at any time. The withdrawal of your consent can only be made by you on the condition that the withdrawal of your consent does not affect the Processing of your personal information before the withdrawal of your consent; or that the withdrawal of your consent does not affect the Processing of your personal information if the Processing is in compliance with an obligation imposed by law on us (e.g. to keep financial records); or that the withdrawal of your consent does not affect the Processing of your personal information where such Processing is necessary for the proper performance of a public law duty by a public body; or that the withdrawal of your consent does not affect the Processing of your personal information as required by law; or that the withdrawal of your consent does not affect the Processing of your personal information as required to finalise the performance of a contract in which you are a party; or that the withdrawal of your consent does not affect the Processing of your personal information as required to protect your legitimate interests or our own legitimate interests or the legitimate interests of a third party to whom the information is supplied. 
26. You have the right to object to the Processing of your personal information at any time, on reasonable grounds relating to your particular situation, unless the processing is required by law. You can make the objection if the Processing of your personal information is not necessary for the proper performance of a public law duty by a public body; or if the Processing of your personal information is not necessary to pursue your legitimate interests; our legitimate interests or the legitimate interests of a third party the information is supplied to.
27. You have the right to object to the Processing of your personal information, at any time, if the Processing is for purposes of direct marketing other than direct marketing by means of unsolicited electronic communications and you have not given your consent for that Processing.
28. You have the right to not have your personal information Processed for purposes of direct marketing by means of unsolicited electronic communications from third parties unknown to you. 
29. You have the right not to be subjected to a decision which is based solely on the basis of the automated processing of your personal information intended to provide a profile of you. Decisions that you may not be subjected to are decisions that result in legal consequences for you or affect you to a substantial degree without taking appropriate measures to protect your legitimate interests; without being for the execution of a contract that you have received performance for; or decisions made that are not in terms of law or of a code of conduct that specifies what appropriate measure must be taken to protect your legitimate interests. 
30. You have the right to submit a complaint to the Information Regulator regarding an alleged interference with the protection of personal information Processed in accordance with these Terms. The information Regulator’s contact details are available here: https://inforegulator.org.za.
31. You have the right to institute civil proceedings regarding an alleged interference with the protection of your personal information Processed in accordance with these Terms.
32. Your above rights can be exercised by contacting us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Use of cookies 

33. Cookies are pieces of information a Website transfers to a user's hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences and, tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard. 
34. We only use cookies to identify log-ins, once you log out, the cookie is destroyed. 
35. While most browsers are initially set up to accept cookies, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Please note that some parts of the Website will not function properly if you refuse cookies.

Use of IP address 

36. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log IP addresses, or the location of computers on the Internet. 
37. We collect IP addresses for the purposes of system administration and to audit the use of the Website. We do not ordinarily link IP addresses to personal information, which means that your session may remain anonymous. However, we cannot guarantee that this will always be the case, as it may be necessary to identify a particular user when it is necessary to enforce compliance with the Website Terms or to protect our Website, its users or other interests. 

Retention periods

38. We will only retain your information as long as necessary to perform the Services, or for a period required by law.
39. If you opt out of the services, or request the deletion of your personal information, your personal information, and your participation in the services will be terminated, but we may need to retain information as is required by law, such as tax legislation.

Passwords and login information

40. You must not provide your username or password to anyone. You are solely responsible for keeping your username or password secret.
41. You are solely responsible for any Loss you may suffer should any other person use your username or password.
42. Passwords and log-in details may be verified by us from time to time, in order to ensure that all log-in details are current and valid.